How it works
From missed call to signed job.
Six stages, from missed call to tracked outcome. What's live today is tested with your team, in French and English, before a single customer sees it; quote follow-up is a planned module, shown here for the full picture.
01
Missed call
02
SMS sent
03
Details collected
04
Technician alerted
05
Pilot path
06
Job recorded
01
Customer makes contact
- Phone call
- Website form
- Landing page
02
The system responds
- Immediate SMS
- Language selection
- Basic information collection
03
The request is routed
- Service type
- Location
- Urgency
- Correct technician
- Backup escalation
04
Your team takes the job
- Calls the customer
- Diagnoses the issue
- Visits the property
- Prepares the quote
05
Quote follow-up begins (planned)
- Quote detected
- Follow-ups scheduled
- Replies classified
- Contractor notified
06
The outcome is recorded
- Appointment booked
- Quote accepted
- Quote lost
- Follow-up paused
- Revenue tracked
The quote follow-up sequence (planned)
DAY 2
Confirm the quote landed
DAY 5
Send something genuinely useful
DAY 10
Ask about their timing
DAY 20
Close the loop, politely
The sequence stops the instant the customer replies, and you're alerted if they raise a price objection or a question only you can answer.