Québec plumbing · HVAC · electrical

Stop losing jobs to missed calls.

TradeCatch texts missed callers back, collects the job details, and alerts the right technician. Quote follow-up sequences shown elsewhere on this site are illustrative, not a live product module yet.

Built for Québec plumbing, HVAC and electrical companies. French and English. Installed and monitored for you.

Book a free 20-minute audit

No commitment. No system access needed. You talk with the founder.

Product simulation path

  1. Missed call
  2. SMS back (typical: ~30s)
  3. Details captured
  4. Tech alerted
  5. Pilot path
  • Québec-based
  • French and English
  • Human-approved messages
  • Often works with your existing number

MISSED CALL · (514) 555-0182 · Hi, we just missed your call at Nord Plumbing. Is this an emergency? · Yes, my basement is starting to flood. · Can you send a photo and your address? · Photo · basement.jpg · 12 rue des Érables, Laval

7:44 PMLTE ●●●
NP

Nord Plumbing

TEXT-BACK ACTIVE

Illustrative data · Example conversation. Not a real customer.

Nothing goes live untested

Messages, escalation rules, and stop conditions are all verified with you before launch.

You stay in control

Diagnosis, discounts, and emergency calls stay with your team, never the system.

Your data stays yours

We never sell customer data, and you keep it if you ever leave.

Launch guarantee

If we delay the agreed launch date, your first management month is credited.

Installed and monitored for you

We set it up, test it, and keep watching after launch.

No long-term contract

Month-to-month management. Cancel with notice.

The system

From missed call to booked job: example path.

Each step below runs the same way for every missed call: automatic, bilingual, and handed to your team the moment a technician is needed.

See how it works
01Missed call
02SMS sent
03Lead captured
04Alert sent
05Pilot path
06Outcome tracked (example)

Example workflow (illustrative, not a live client feed)

01

Call captured

Missed and after-hours calls trigger an immediate bilingual text, before the customer dials anyone else.

02

Details collected

Name, address, service needed, urgency and photos, gathered in the customer's own language.

03

Technician alerted

The right technician, dispatcher or owner gets a complete job card on their phone.

04

Lead tracked

The request is logged as a structured lead record for the contractor ops path (pilot), not yet a full client SaaS dashboard.

05

Quote chased

Quote follow-up sequences are on the roadmap; examples on this site are illustrative only.

06

Result measured

Reporting views on this site are illustrative samples. Recovered-revenue analytics are not a live product module yet.

The problem

Three places contracts leak out.

None of it ever shows up as a lost sale. It shows up as a quiet drop in booked jobs that nobody can trace back to a cause.

Book a free 20-minute audit
01

The call nobody answers

Your crew is up a ladder. The phone rings out. Twenty seconds later that homeowner is calling the next company on Google, and they answer.

02

The quote that goes quiet

You send a $9,000 estimate, get busy, and never chase it. Three weeks later they signed with the contractor who sent one polite text.

03

The admin nobody bills for

Someone in your office spends half their day re-typing addresses, forwarding voicemails, chasing statuses and reminding customers. None of it is billable.

Product examples

Illustrative data

See the system before you talk to anyone.

These are labelled product examples, built with fictional names and sample flows, so you can understand the product. They are not client testimonials, logos, or promised results.

Illustrative · Example SMS

Missed-call text-back

MISSED CALL · (514) 555-0182 · 7:42 p.m.

Hi, we just missed your call at Nord Plumbing. Is this an emergency?

Yes, basement's starting to flood.

Can you send a photo and your address?

12 rue des Érables, Laval · photo attached

TECHNICIAN ALERTED · MARC D. · 7:44 p.m.

Illustrative · Example alert

Technician alert

From
TradeCatch → On-call (Marc D.)
Job summary
Basement flooding · photo received · customer awaiting callback
Address
12 rue des Érables, Laval
Urgency
Emergency · Client-approved rule

Reply YES to accept · CALL to dial customer

Illustrative · Example timeline

Quote follow-up sequence

  1. 1

    Day 0

    Quote sent

    You send a $9,000 heat-pump estimate. No reply yet.

  2. 2

    Day 2

    First follow-up

    Client-approved SMS: polite check-in with a link back to the quote.

  3. 3

    Day 5

    Second follow-up

    Short reminder. Sequence pauses the moment they reply.

  4. 4

    Day 5+

    You get alerted

    When they answer, your phone/dashboard shows the conversation is live again.

Open the one-page overview

Industries

Tuned to how your trade loses jobs.

Plumbing, HVAC and electrical first, with room for the trades that share the same missed-call problem.

All industries
Ara Ghahramanyan

Builds & runs your system

Ara Ghahramanyan

Who you're actually hiring

You're not buying software. You're hiring the person who builds it.

I sit down with your team, map how calls and quotes actually move through your business, write every message with you, and test every scenario before a single customer sees it. Then I keep watching it after launch.
  • Software developer by trade, building automations and business systems
  • Bilingual service, French and English
  • Focused on Montréal, Laval and the surrounding area
  • Personally involved in setup, testing and monitoring
Pilot programme

Founding pilot openings. Limited seats per service area.

Join as a founding contractor while TradeCatch is taking a small number of pilots. You get a reduced founding rate, direct founder access, implementation around how your crew already works, priority on fitting features, and pricing locked for 12 months. No fabricated case-study promises. Results are tracked with you after launch.

Pilots are real engagements with signed scope. Public result claims appear only with written client permission.

What the pilot includes

  • Reduced founding rate for early partners
  • Direct access to the founder during setup and tuning
  • Custom implementation around your real call and quote volume
  • Priority on feature requests that fit your trade
  • Pricing locked for 12 months
  • Limited spots per service area

Launch guarantee: if the agreed system isn't live because of a delay on our side, your first management month is credited.

Book a free 20-minute audit

Straight answers

What owners ask before they book.

All questions

How many jobs are you losing before you ever speak to the customer?

Book a free 20-minute revenue leak audit. We review how your team handles missed calls and unanswered estimates, then leave you with a workflow map and three practical recommendations. No system access required. You talk with the founder.

Book a free 20-minute audit

We review how your team handles missed calls and estimates. You leave with a workflow map and three practical recommendations. No system access required.

  • 20-minute revenue leak audit
  • Review of missed-call and estimate handling
  • Workflow map + 3 practical recommendations
  • No system access required · Free · With the founder